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Written by Jerry Stern
Webmaster, Software Knowledge Base
Downloading is how you copy a file from a website to your computer, tablet, or device. An upload is when you send a file to a website. Downloads are mostly used for program installations, apps, documents, and anything else that you need a local copy of. Uploads are mostly used for sending documents.
Here's how to download the file using Internet Explorer, version 11, running in Windows 8.1. Downloads in other versions of Windows, other operating systems, and other browsers will be very similar, usually with the same messages in different places. The same basic steps apply to most downloads:
- Click the link.
- Choose open or save.
- Confirm the download.
- Find and run or open the download.
Click on the download link for the file. Sometimes there are multiple download links to choose from and there should be a short description that says what the differences are between these files. Typical differences include download versions for 64-bit Windows or 32-bit Windows, or for additional language editions.
A message will appear at the bottom of your Internet Explorer window. It will start as white and might flash yellow, and will ask if you want to run or save the file. On some computers the ‘Run' option will not be available. Saving a file makes it easier to open it or run it again later, and may trigger fewer confirmation messages, like this one:
During the download, the message should show what percentage of the download process is complete, and then show a message saying ‘Running security scan.'
If you chose to save the file, you can click on the view downloads button as soon as it appears. If you chose to run the file, it should open or run as soon as the download is complete.
The ‘View downloads' button should open a list of recent downloads, with the newest download at the top of the list. Double-click on that entry to open it. If it is a document, it should open in the program that matches it. Play store app on chromebook. If it is a program, a new message will appear from User Account Control confirming that you want to run the program. Click yes.
if the download location box did not open, and you're not sure where you downloaded to, click the gear icon in the top right corner of Internet Explorer. From the menu choose view downloads.
if you need to find a downloaded file later, there are two ways. Look in your ‘Documents' list; click the link marked ‘Downloads' in the left column, usually under ‘Favorites.' Or go back into Internet Explorer, click the gear icon at the top-right corner, and choose ‘View downloads.' Most other browsers also have a link in their menus to the default download folder – Firefox, for example, has a Downloads link in the Tools menu, and for either Internet Explorer or Firefox or Chrome, pressing the keyboard shortcut ‘Ctrl-J' brings up the Downloads folder.
Jerry Stern is the ASP's Web Content Manager, and runs a technology assistance company in Westminster Maryland, online at PC410.com
When a user experiences an issue while downloading files, it is usually a problem with the connection to their Internet service. Consequently, the best solution is to contact your ISP (Internet service provider) for further information. However, there are a few situations where the issues can be cleared up on the user's end.
The following sections contain different solutions that may help fix download termination issues. Review each section to troubleshoot the download failures you are experiencing.
Download termination and latency
As we mentioned previously, many problems are caused by issues with your Internet service provider. Usually, these issues result in high latency or lag, which in turn cause your download to fail. One solution is to clear the temporary Internet files under the History section in your browser and try the download again.
Internet connectivity or stability issues
If you have a broadband connection, and connect to the Internet through a router, the Internet connection may be unstable. Issues with Internet connectivity and the stability of the connection can cause downloads to fail, especially if the Internet connection is interrupted. When an Internet connection is unstable, it may disconnect and reconnect intermittently. Even a disconnection lasting a fraction of a second can cause the failure of a file download.
Internet connectivity or stability issues
If you have a broadband connection, and connect to the Internet through a router, the Internet connection may be unstable. Issues with Internet connectivity and the stability of the connection can cause downloads to fail, especially if the Internet connection is interrupted. When an Internet connection is unstable, it may disconnect and reconnect intermittently. Even a disconnection lasting a fraction of a second can cause the failure of a file download.
To fix Internet connectivity and stability issues, you can try the following.
Itunes Is Downloading A Software
- Unplug the power cord from the broadband modem and the router.
- Wait ten seconds, then plug in the power cord to the broadband modem.
- Wait several minutes for the broadband modem to fully cycle and start up again.
- Plug in the power cord to the router.
- Wait several minutes for the router to fully cycle and establish an Internet connection through the broadband modem.
- Try downloading the file again to see if it completes successfully.
Download manager
Video Downloading Software
For users who commonly encounter intermittent connectivity issues or download failure, a download manager may help. A download managers is a third-party application that monitors, and if needed, resumes a download from where it stopped previously. There are hundreds of download managers, including many that are free.
Antivirus software or firewall
This solution is a bit tricky, in that users shouldn't normally download files without some protection active. If you fully trust the site from which you are downloading the file, you can try disabling the Windows firewall or disabling your antivirus software before attempting again.
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NoteWhether or not you're able to complete the download, remember to turn your security back on afterward.
Try a different server or mirror
Many sites that host hundreds of different files keep them on multiple servers or mirror sites. If you have difficulty downloading the file, try getting it from a different server.
Try the download at a later time
If the file you are attempting to download is popular or was recently released, the server could be overloaded with simultaneous user requests or be experiencing problems. Try downloading the file at a later time, when the server load may be less or the server problems are resolved.
Additional information
Downloading Software Safe
- See the download definition for further information and related links.
